At the Garden Glass Works, as operators of a web site and being web buyers and users ourselves, we know only too well about the many concerns that people have about using web sites and about the recording of personal and financial information. We are also aware that some of our web site visitors may have concerns about site security certificates so the Garden Glass Works has undergone a web site security verification process with Thawte, one of the most long standing web security verification companies in the world, and we have obtained a site security certificate from them. It is displayed in the site security status information box on the front page of our web site and also on many of the other pages too. If you click on the Thawte Trusted Site Seal it will give you basic information in real time about our security status.

  

At the Garden Glass Works we will only collect the information necessary for completing orders and that required for us to meet our legal obligations, such as those related to accounting.
 
The Garden Glass Works will not collect, store, retrieve or pass on any data for any other purpose.

 The Garden Glass Works will not normally email our customers or send them newsletters unless specifically requested, including general notices and information about new products. Where emergencies dictate, such as an address confirmation for order dispatch is required we may contact you to confirm that it was YOU that placed the order and that the dispatch address is correct.
 

The Garden Glass Works web site does collect IP Addresses as a matter of routine to ensure your security as a customer and to enable us to check that the same IP address is being used to place orders with us. Consequently, if you use a different PC (with a different IP Address) than you normally do to place an order with us, we will make contact with you to ensure that you have placed an order, and we will check that the same Paypal payment details have been collected.
 

At Garden Glass Works we do not request or process any payment information whatsoever through the web site. Your credit and debit card transactions are processed through the Paypal online server only. Therefore we do not have access to your secure credit or debit card information.

Please refer to the privacy and security policies at the Paypal ( www.paypal.com ) web site for further information. 

 

Please be assured that the Garden Glass Works takes web site security very seriously and in particular we would ask you to note that in addition to our own security certificate:

 

The Garden Glass Works web site is hosted by V Store.ca and all the information on and collected by the web site is stored on the V Store.ca server in an encrypted format. The V Store.ca E-Commerce web site where the Garden Glass Works web site is hosted provides secure customer account management and order processing through the use of upto 256 bit SSL server encryption and has been certified secure via a QuickSSL™ certificate as follows:

 

Domain:        http://www.vstore.ca

Status:          Active

Serial Number:        737dd

Validity Period:       4-Apr-2007 to 4-May-2009

 

Paypal’s Site Security certificate details can be viewed by clicking on the following link:

 

PAYPAL SECURITY CERTIFICATE

  

If you have any questions or concerns about our privacy policy or web site security please use the "Contact Us" page to email us with your questions or concerns.